Shipping Policy
Thank you for visiting and shopping with Fire & Ice Moissanite.
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or public holidays. Custom-made rings may require an additional 1–2 weeks for crafting before dispatch. During high-demand periods, shipping may be delayed slightly. You’ll be notified by email or phone if there’s a significant delay.
Delivery Time
Once dispatched, domestic deliveries typically arrive within 3–7 business days, depending on your location. You’ll receive tracking details as soon as your order is shipped.
Free Shipping
Enjoy free shipping Australia-wide on all orders over $100. Every parcel is securely packaged and insured for peace of mind.
Quality Assurance
Each moissanite stone passes the diamond test — delivering the same brilliance, fire, and clarity as natural diamonds.
